Return and Exchanges

Returns: 

Jewelry: ALL SALES FINAL If you receive jewelry that is damaged or broken, please contact us. 

Accessories: Tumblers/Cups are ALL SALES FINAL. All other accessory items can be returned. Please refer to the "Clothing" retrun information as it will follow that same procedure. 

Swimwear: ALL SALES FINAL If you receive a wrong size or defective product, please contact us.

Clothing: We offer a 7 day return policy, meaning you have 7 days from the date you receive your item to request a return. To be eligible, the item must be in its original condition—unworn, unused, with tags attached, and in the original packaging. A receipt or proof of purchase is also required.

Once we receive the item you wish to return, we will inspect it to ensure it meets all of our return guidelines. If the item is approved, we will process your refund automatically within 10 days to the original payment method used for the purchase. You will receive an email confirmation once your refund has been processed.

Please note, it may take several days for the refund to appear in your bank or credit card account. If you don't see your refund after 10 business days from receiving the confirmation email, please contact us for assistance.

Sale items: ALL SALES FINAL

How to start a return: Email Mauahidesigns@gmail.com with your order # and name the order is under. Please let us know what you are returning and we will get back to you within 72 hours. 

NO RETURNS OR EXCHANGES ON PRODUCTS BOUGHT FROM IN PERSON POP UPS

 

Exchanges: Due to the limited availability of our launches, exchanges can be challenging as sizes often sell out quickly, and we cannot guarantee that the size you want will be available once we receive your returned item. If you’d like to exchange a product, we recommend processing a return as soon as possible and then purchasing the item you'd like right away, as we do not restock our collections. We do not do common exchanges such as you ship the product back to us and we ship you the product you'd like. You have to do a return and repurchase the other product that you'd like.