RETURNS + EXCHANGES

Please review our return policy carefully before making a purchase.

FINAL SALE ITEMS

The following items are ALL SALES FINAL and are not eligible for returns, exchanges, refunds, or store credit:

• Jewelry
• Tumblers + Cups
• Foam Flowers
• Swimwear
• Bodysuits
• Sale/Markdown Items
• Purchases made at in-person craft fairs, markets, or pop-ups

Damaged, defective, or incorrect items:
If you receive an item that is damaged, defective, or incorrect, please contact us at Mauahidesigns@gmail.com so we can assist you.

CLOTHING RETURNS

Eligible clothing may be returned for STORE CREDIT ONLY.

A return must be requested within 7 days of delivery, based on the delivery date provided by the shipping carrier.

To be eligible for a return, merchandise must be:

• Brand new and unworn
• Unwashed
• In its original packaging
• Have all original tags attached
• Free from deodorant, makeup, stains, odors, pet hair, or any other signs of wear

Items that do not meet these requirements will not be accepted. This includes clothing that was only tried on but was returned with makeup, deodorant, stains, odors, or other signs of wear.

Return shipping is the responsibility of the customer.

Original shipping charges are non-refundable.

Once your return is received and inspected, we will issue store credit for the eligible product price. Please allow several days for your store credit to appear on your account. If you have not received your store credit within 10 business days of receiving your return confirmation email, please contact us.

HOW TO START A RETURN

Before mailing your return, please email Mauahidesigns@gmail.com with:

• Your order number
• The name on the order
• The item(s) you are returning
• The reason for the return

Please allow up to 72 hours for a response.

Returns sent without the required return request information may experience delays in processing.

EXCHANGES

Because our collections are released in limited quantities and are generally not restocked, we do not offer traditional exchanges where you mail an item back and we automatically send you another size or style.

If you need a different size or item, you will need to return your original eligible item and place a new order for the item you want.

We strongly recommend purchasing the replacement item as soon as possible because we cannot hold merchandise or guarantee that your preferred size/style will still be available when your return reaches us.

How to Exchange for Another Item

1. Request your return
Email Mauahidesigns@gmail.com with your order number, name, and the item you would like to return.

2. Return the original item
Mail your eligible item to the return address provided with your original packaging. If you no longer have the return address, please email us.

3. Place a new order
Purchase the new size or item directly through our website. Your new purchase is a completely separate order and will ship separately with its own tracking information.

4. Original order is processed
Once we receive and inspect your original item, we will process it according to our return policy.

If the item or size you wanted is sold out, you may still return your original item for store credit as long as it meets all return requirements and is within the return window.

IN-PERSON PURCHASES

ALL PURCHASES MADE AT CRAFT FAIRS, MARKETS, POP-UPS, OR OTHER IN-PERSON EVENTS ARE FINAL SALE.

No returns or exchanges will be accepted for these purchases.

By completing your purchase, you acknowledge and agree to the return and exchange policies listed above.